Product Description
As U.S. organizations continue to explore overseas business opportunities, they will be challenged to adapt to the new markets local characteristics, legislation, fiscal regime, sociopolitical environment and cultural system. Riding the Waves of Culture shows international managers how to build the skills, sensitivity, and cultural awareness needed to establish and sustain management effectiveness across cultural borders. This revised edition is updated with new research and statistics.
More than an encyclopedia of cultures and customs, this essential guide:
- Describes successful and failed cross-cultural business transactions of multinational organizations such as AT&T, Heineken, Motorola and Volvo
- Offers techniques managers can use to anticipate and mediate some of the difficult dilemmas of international management
- Uses country-by-country graphs, examples, and other comparisons to illustrate how different cultures regard and respond to various management approaches
- Includes a CD-ROM of graphs, charts, and exercises to help readers evaluate their effectiveness as a global manager
Rate Points :4.5
Binding :Hardcover
Label :McGraw-Hill
Manufacturer :McGraw-Hill
ProductGroup :Book
Studio :McGraw-Hill
Publisher :McGraw-Hill
UPC :639785302483
EAN :9780786311255
Price :$39.95USD
Lowest Price :$21.17USD
Customer ReviewsA Great Introduction to Intercultural Understanding
Rating Point :5 Helpful Point :1
At last from Europe, a clear, concise, readable explanation of the critical dimensions of international management. It places culture in a perspective that allows for applications internationally and within the diversity of single nations.
David C. Wigglesworth, Ph.D. is an international/intercultural human resource, management, and organization consultant and president of D.C.W Research Associates International in Kingwood, Texas, USA. He can be reached at dcwigg@earthlink.net
Rating Point :5 Helpful Point :11
This is a shorter, and more condensed version of the authors earlier book Building Cross Cultural Competence. In this book, the authors target managers and business people who are looking to understand cultural differences and how to deal with them in a variety of circumstances and situations. Each chapter begins with am introduction to one of the dimensions, a discussion of how the differences manifest themselves and concludes with tips on how to deal, and how to do business, with the different culture explored in that chapter.
The authors use the same six dimensions of culture introduced in their earlier work (universalism vs. particularism individualism vs communitarism specificity vs. diffusion achieved status vs. ascribed status inner direction vs. outer direction and sequential time vs. synchronous time), but they present these dimensions in a much more accessible and simple manner with more emphasis on what each dimension actually means for business people and how it affects business-related situations.
This book has become the reference for business people and managers in the area of culture. Simple and very well written without losing credibility this is a book that will enlighten and guide any manager in dealing with people from other cultures. While in some ways it is a western-centric book (targeted to Western - especially US - managers), it remains very useful for managers from other cultures since the authors have attempted to keep the examples and discussion culturally neutral.
Essential reading for executives - and politicians
Rating Point :4 Helpful Point :0
This book is deservedly already an international management classic, and should be required reading for anybody who needs to interact with other nationalities and cultures. Hofstede got there first with his classifications of cultural dimensions, but Hampden-Turner & Trompenaars are arguably more compelling, and - more importantly - the book is both highly readable and replete with case studies. It gives American and Northern European business people insights into why their assumptions about what motivates people from other parts of the world are wrong, and why so many US-centered initiatives founder on the rocks of unrecognized cultural differences. Send a copy to the White House!
This is a Book that will Expand your Horizons
Rating Point :5 Helpful Point :3
This book was used as the core text in a Master Level course I took in Global Leadership.
It frankly is one of the best books I have ever read which surprises me even, given that it was used in this context from a primarily academic point of view. I did not expect this book to be as readable and as practical as I found it to be.
First, its important to note the books own disclaimer from the earliest pages. This is not a book that assumes nor is it designed to explain to the reader how other cultures think and function to where a reader will come away with a complete grasp of other cultures. Frankly, that is a nearly impossible task. If youre looking for a book on cultural etiquette that will catalog and recount all the possible missteps and misunderstandings that can occur when different cultures meet, this is not your book.
What this book does is break cultural elements into general categories and through the use of an extensive database of about 50,000 managers from around the world, it demonstrates how different cultures, defined primarily by national boundaries, approach universal challenges and compares them by use of a sliding scale between two identified extremes.
This is done for 7 different cultural elements. An example and the first element explored, would be the tendency toward Universalism versus Particularism. Universalism is the tendency of people within a specific culture to appeal to concepts of social justice, absolute values or the like and guide their individual decisions on that basis. This is a fairly high tendency with the United States for example. Particularism, on the other hand, is the tendency to define such choices more on the basis of ones relationship to the people involved rather than principles that apply in every situation. Russia and Venezuela (interestingly enough, both nations which seem perpetually at odds with the US and criticized by Americans for being "corrupt") are examples of nations that score higher in this realm.
While it can be a little dry to read through these elements, the authors do a good job of balancing data and theory with illustrations from real life and a continuing scenario that is returned to several times illustrating these elements in the context of a multi-national firms managers meeting.
The primary value of this book for me has been the ability to suspend and step outside of my own biases, prejudices and stereotypes and from a more objective position, see and understand how different cultures approach situations. When that can be achieved then there is a better chance of coming up with a solution that will make sense and achieve a desired end, than when the noise common to cross-cultural or multi-cultural situations is left to reign free.
The authors are European and management consultants in the field. As a revision to a prior edition, this most recent book has expanded the value of the base concepts by including 2 additional chapters. One looks at South Africa which is a case study of multiculturalism within a single nation and it helps to identify what is no doubt true in other nations as well, namely that even with the measurements and objective evaluations of the earlier chapters, it is still important to do your homework and recognize that cultural nuances exist within the country by other factors such as ethnic group.
Illustrating this point even further is the final chapter which focuses upon the differences found within management task roles in the same firm and the same country. This is a little anticlimatic in some ways as it serves to diminish the value of the generalizations drawn earlier in the book, but it does serve to reinforce the warning of assuming too high a level of familiarity and thus moving from confidence into arrogance.
This book should be required reading not only for the business community moving toward multi-nationalism or transnationalism, but also for diplomatic personnel, world travellers or anyone wanting to raise their cultural IQ and sensitivity to different situations.
5 Stars. Buy this one to keep in your professional reference library.
Bart Breen
Outstanding research results in clear & useful guide
Rating Point :5 Helpful Point :2
I was surprised to have my horizons expanded greatly though I had initially expressed skepticism at another book on diversity. On the contrary, this one contains real, practical, appropriate cultural nuances and advice on particulars for many national and cultural traditions. I heartily suggest it as a cornerstone of a modern cultural analysis of the factors that can contribute to enhancing diversity. Even though a bit dated, their research still is valuable. I cannot wait for the next edition!
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